Message from the Executive Director

102-7, 102-11, 102-14

Dear shareholders,

It is my pleasure to present you the 2017 Pochteca's achievements in matters of sustainability, accomplishments that would not have been possible if not for the commitment of our human talent, customers and suppliers, who share our mission “to be the distributor of raw materials and integrated comprehensive solutions preferred by customers and suppliers”.

We stand out as a company commited about the efficient use of natural, economic and social resources. We assure our products are of the best quality and adhere to the highest sustainability standards.

Pochteca invest in our associates’ training and development. Last year we provided more than 12,204 hours of training through our Pochteca Virtual University (UVP in Spanish) and strategic alliances with specialized institutions. We also offer youth development programs both for those who have completed bachelor’s level studies and those who remain in the classroom, including 33 in 2017.

We are an inclusive company and hire people regardless their sexual preferences, gender, place of origin or age, and give preference to local talent. I would like to remarks that the percentage of women in the company grew by 4% in the past year.

We seek the wellbeing of neighboring communities wherever we are located, actively participating in mutual support groups in various states in Mexico, as well as, working with civil society in Mexico City through a number of NGOs.

Our response following the earthquakes of last September included providing drums for salvage operations, as well as donations, financial aid and in kind, from both the company and our personnel.

In 2017, our environmental record includes lowering our CO2 emissions 9.2% and obtaining 3,428,000 liters of clean solvent using our own recovery processes, thereby avoiding their confinement and the use of virgin resources. We began using biodiesel for the first time, which covered 6% of our conveyor consumption needs.

Our Integrated Management System (IMS) assures we meet our financial and sustainability objectives while all of our operations comply with the entirety of national and international standards we have voluntarily adopted, the most significant of which include RDP (Responsible Distribution Process) certification from the NACD (National Association of Chemical Distributors), ISO 9001- 2008, FSC, TFS, SEDEX and the Integrated Responsible Management System program of the National Association of Chemical Industries, A.C. (ANIQ). Moreover, we maintain a responsible value chain, making sure our suppliers implement best practices.

It is very important to Pochteca maintain a dialogue with our stakeholders in order to be fully aware of their needs and concerns, as well as, what they think about how their lives are impacted by our operations. For that reason we started in 2017 a dialogue with our employees, customers, shareholders and suppliers that helped us to define the economic, environmental and social indicators on which we as a company need to work in order to add value to our sustainability strategy, overcome challenges in the industry and fulfill our mission and vision.

Sustainability forms an integral part of Pochteca’s values and operations.



Eugenio Gerardo Manzano Alba
Executive Director