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Sustainability
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We have established guidelines for reaffirming our commitment to sustainability as well as rules, policies, manuals and procedures for assuring their fulfillment
Integrated Management System Policy
As a company with a sustainable vision, we seek to meet our financial and growth objectives without detriment to our 4 sustainability pillars:
We work to satisfy our customers’ needs and meet their expectations with a preventive and continuous improvement approach while assuring we comply with all applicable rules and regulations, and that our products live up to the highest quality standards.
The Integrated Management System (IMS) is the basis of Pochteca’s strategy
Integrated Management System
Pochteca’s Integrated Management System (IMS) underpins our business strategy as a tool for implementing every aspect of our culture. It allows us to direct, control and evaluate our performance in order to assure a continuous improvement process.
The demonstrated congruence between our business strategy and operational activities is reflected in our range of certifications.
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ISO 9001:2008 |
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Our facilities have been certified since 2004 and in the case of Dermet since 2009. The certification is valid until 2018, when we transition to compliance with the 2015 version of this norm.
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NACD National Association of Chemical Distributors |
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Our five plants (San Jose, San Juan, Puebla, Pachuca and Toluca) were the subjects of our fifth certification audit, which confirmed our compliance and renewed our certification through to 2020.
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FSC® Forest Stewardship Council ® |
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Our certification with license code FSC®-C011956 covers our Vallejo and Cancun warehouses. As a result of the audit, this certification was renewed until 2023. We were the first company in Mexico to receive FSC® certification, which we have maintained since 2007.
We have also complied with the following protocols applicable to our entire organization:
Materiality
102-29,
102-31,
102-44,
102-46,
102-47
Cognizant of the importance of including in our sustainability study matters of greatest importance to our stakeholders, we had an external consultant undertake a Materiality Study. Its results allow us to identify the ways our operations most affect our stakeholders and, thus, are of the greatest importance to our sustainability report.
The materiality analysis’ methodology referenced a benchmark between the maturity of major companies in the specialized consumer chemical products distribution sector, and the risk characterized by sectorial and social prescriptors –whether legally binding or voluntary– in economic, social and environmental matters. The study included a review of public information from four major companies in the sector dedicated to the distribution of specialized consumer chemical products as well as four sectorial and four social prescriptors.
Considering risk factors, the most important issues for Pochteca are:
We work to maintain constant communication to quickly detect each group’s needs
Our stakeholders
102-21,
102-40,
102-42,
102-43,
102-44
Part of our materiality study is the identification of our stakeholders with whom we can establish action strategies and plans through which we can improve our performance and respond to each one’s concerns and expectations.
We work to assure we are in constant communication in order to quickly detect the needs of each group. To that end we use diverse dialogue channels such as questionnaires and broader surveys. The issues of greatest importance to our stakeholders are taken into account in the company’s Annual Reports.
Our customers
We work to establish mutually beneficial relationships, providing services in addition to product sales, such as:
We trust our associates’ talent and try to assure they stay with the company. To that end we guarantee them:
Our community
Without compromising the wellbeing of the communities adjacent to our operations, we generate job and development opportunities through:
Our suppliers
Our competition
Our shareholders
