
MORE THANDISTRIBUTION2013 ANNUAL REPORT

Our VALUE PROPOSITION
INTELLECTUAL AND GEOGRAPHICAL PROXIMITY TO CUSTOMERS
Our national coverage, sales experience, good knowledge of our products and customers, technical support, and our storage capabilities for dry and liquid products and our laboratories have enabled us to maintain both geographic proximity with our customers and a deep understanding of their needs. We are able to supply products to both large and small companies as well as to provide tailor-made solutions that fit their particular requirements.
Our long and successful experience providing credit to both large and small companies has allowed us to finance the working capital needs of the industry. The Company’s receivable portfolio has been securitized twice, both times with AAA rating by S&P and HR Ratings.
TAILOR-MADE SOLUTIONS, TECHNICAL SUPPORT AND "ONE-STOP SHOP" CAPABILITIES
We offer the best combination of price, quality and service to satisfy our customers' needs. Our strategy is based on selling generics, specialties and tailor-made products to all participants in the industry, along with the best technical support provided before and after the sale process occurs with the support of our application laboratories. This, coupled with our “one-stop shop” capabilities, simplifies the purchasing experience of our customers and optimizes the use of resources in order to reduce operating costs and delivery times.
SAFE CUSTODY CHAIN OPERATING UNDER THE HIGHEST STANDARDS OF INTERNATIONAL SAFETY
Industry leaders worldwide are currently integrating high standards of health, safety, security and environment (HSSE) into their processes. Respecting the environment increases brand value and reduces corporate risk. Grupo Pochteca is a leader in its sector in HSSE:
- We are the only company in Latin America bearing the RDP (Responsible Distribution Process) certification of the National Association of Chemical Distributors (NACD), the association of chemical distributors of the U.S. In 2008, we were awarded the excellence award for responsible distribution by this association, which positions us at the same level of chemical manufacturing and distribution standards followed by leading firms in the United States.
- We are authorized to use the logo of “SARI” (Integral Management System and Responsibility) by the National Association of Chemical Industry (ANIQ). Adherence to the “SARI” methodology allows us to maintain a secure chain of custody in order to ensure the safety of our operations, the health of our employees and the community, and respect the environment.
- Grupo Pochteca was the first paper distributor certified in Mexico by the Forest Stewardship Council (FSC). As of today, only 15% of all participants in the industry bear such certification.
- Our main plants have been certified by PROFEPA (Federal Office for Environmental Protection) as Clean Industry.
- ISO 9001:2008 Germanischer Lloyd Certification (GLC).
- Our warehouses and service facilities are continuously audited by world class suppliers, who want to be sure that their customers operate under the same high standards that they follow. Our leading multinational customers also audit our operations, as part of their goal to have suppliers that are certified as fully reliable and HSSE compliant. This continuous process of audit and scrutiny of Pochteca’s operations by third parties guarantees that we operate under the most exacting world class standards.
- We belong to the SEDEX database that includes responsible and ethical suppliers in the supply chain of our line of business.
The only company in Latin America with RDP certification by the NACD.
