Integrated Annual Report 2015
GRUPO POCHTECA
A RESPONSIBLE COMPANY
“Orienta” employee assistance program
General information
| Type of user | |
|---|---|
| Family | 6% |
| Empleoyee | 94% |
| Rate of use |
|---|
| 22.40% |
| Gender | |
|---|---|
| Male | 40% |
| Female | 60% |
| Number of people who used the service |
|---|
| 203 |
| Type of session | |
|---|---|
| First time | 86% |
| Follow-up | 14% |
| Online visits to Orienta-me (web) |
|---|
| 91 |
| Type of service | |||
|---|---|---|---|
| Electronic material | 82% | Workmate | 5% |
| Printed material | 9.5% | Talk | 3.5% |
| Boss /Supervisor | - |
| Type of request | |
|---|---|
| Financial | 8% |
| Legal | 24% |
| Psychological | 37% |
| Nutritional | 12% |
| Medical | 19% |
| Affects productivity | |
|---|---|
| Yes | 78% |
| No | 21.1% |
* According to the EAPA (Employee Assistance Professionals Association), an international organization for employee assistance in the US, and regulator of PAE´s (employee assistance programs), a healthy rate of employee usage of PAE is between 8 and 10%. Our 22.40% rate is far above the average rate.