Results from our health and safety plan for 2016 show no heightened work-related health risks or trends on the part of our associates. The risk evaluation includes those to health, so our investment in personnel protection equipment and training in the proper use of loading and unloading equipment and techniques is helping to avoid work related sickness and injuries.
We invested Ps 1.5 million in 2016 on personal protection equipment for all our associates in keeping with the risk involved in each type of work.
We also operate the "Orienta" support line, which allows us to improve our associates’ quality of life.
What follows is a brief overview of the type of attention provided in 2016:
Comprehensive data
| Type of user | |
|---|---|
| Relative | 9% |
| Employee | 91% |
| Gender | |
|---|---|
| Male | 28% |
| Female | 72% |
| Type of session | |
|---|---|
| First time | 72% |
| Follow-up | 28% |
| Service references | |||
|---|---|---|---|
| Electronic material | 74% | Partner | 4% |
| Printed material | 22% | Talk | - |
| Boss / Supervisor | - | ||
| Productivity | |
|---|---|
| Yes | 76% |
| No | 24% |
| Rate of use for the period |
|---|
| 30% |
| People who used service |
|---|
| 281 |
| Online visits to Orienta-me |
|---|
| 117 |
| Type of need | |
|---|---|
| Family economy | 3% |
| Legal | 23% |
| Emotional | 46% |
| Nutritional | 6% |
| Medical | 22% |
According to the EAPA (Employee Assistance Professionals Association), an international organization for employee assistance professionals that helps regulate employee assistance programs, a healthy rate of employee usage of EAP (Employee Assistance Programs) is between 8% and 10%. Our 30% rate during the year is far above the average rate.
