We maintain health and safety commissions in each workplace, in compliance with Mexico’s Federal Labor Law. Approximately 10% of our entire personnel are engaged in these commissions.

Brigades receive training each year in:

• Firefighting
• First aid
• Evacuation

Every six months we go through a process of creating brigades, assigning responsibilities and conducting emergency drills, all of which are duly documented.

Since 2013, we have been strengthening our health and safety strategy through training, supervision and monitoring, as well as by raising safety awareness among our personnel both within and outside our facilities.

Accidents this year were as follows:

Our incidence rate per 100 full-time employees remains well below the US Occupational Health and Safety Administration (OSHA) maximum level of 3.0.

During 2016 we conducted 85 training programs by specialization, lasting a total of 287.25 hours. These programs were conducted through various media depending on the type of program.

• a. Virtually through Pochteca Virtual University (UVP in Spanish)
• b. On site, within the company
• c. On site outside the company

Through what we call the Pochteca Development Potential tool (DPP in Spanish) our associates receive periodic evaluations with objectives established at the beginning of the year. A feedback session is conducted at mid-year and the final evaluation is provided at year’s end.

The following table provides a breakdown of 2016 evaluation results:

We employ a 50-member security staff, including security guards and industrial safety personnel, 30% of whom received formal training in Human Rights issues while participating in courses on:

• Our Code of Ethics
• Internal policies and procedures
• SEDEX requirements
• TFS requirements

Evaluation

40% of our employees have been the subject of sustainability audits through programs like SEDEX (Supplier Ethical Data Exchange), TFS (Together for Sustainability), or responsibility evaluations required by our clients or suppliers.